VAULT-SEEK / GUIDES
Old computer: what to do with a wallet file?
You find a computer that was used for bitcoin or another network. Some files may be useful, but careless handling can destroy information.
Take stock of your situation
Avoid reinstallations and deletions. First describe the context and have the technical needs examined before any operation on the medium.
Elements that can guide research
Note the name of the software, the time of use and any known public addresses. Do not upload a file containing keys to a regular form.
Check this lead with Vault-Seek
You can open a verification request by describing the accounts or assets involved. Specify whether the research concerns yourself, a relative who authorizes you to act or an estate. The elements transmitted are used to examine the coherence of the lead and your capacity to act.
The process begins with a review of your information. An identified lead, confirmed membership and effective recovery are different stages. The team must tell you what has been established and what remains to be verified, from your monitoring space.
What you need to know before you start
Vault-Seek does not ask you to publish your keystore, recovery phrase, or password.
The search may not reveal any assets. It does not constitute a loan, a donation, or a guaranteed income. Do not make a financial commitment based on a balance that has not been confirmed and made effectively accessible.
Frequently asked questions
Can I start with incomplete information?
Yes, describe what you know and what is missing. An approximate date or platform name can guide the first review. Additional information may be necessary; insufficient data can also hinder research.
Is this possible for a member of my family?
A request may concern a loved one, provided you explain your authorization or your capacity to act. Family, access to a device and possession of documents alone are not enough to establish a right to assets.
What secrets should I keep to myself?
Keep your recovery phrases, private keys, passwords and login codes. Do not send them by email, chat, or in a form. A public address or transaction reference can generally be described without passing on these secrets.
Have my track examined
Start with a description of your situation and the available elements. You will be able to follow requests for clarification and verification steps in your Vault-Seek space.
Find my digital assets